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Job Number: 4694513
Job Title: Sr. Business Systems Analyst
Location: Santa Ana, CA
Business Unit: Carrington Mortgage Holdings, LLC
Position Type: Full Time
Want to work for a great company that is resetting the bar for an entire industry?

This is a career opportunity that will challenge you every day and give you an opportunity to learn new industries, skills and experience while utilizing your skill set to it's maximum potential. As a result of our continued success, Carrington Mortgage Holdings is seeking a Sr. Business Systems Analyst in Santa Ana, CA.

Carrington Mortgage Holdings is the parent company of Carrington’s real estate and mortgage companies, which operate a range of businesses directing every aspect of the life cycle of single family residential assets. Its core capabilities include residential mortgage special servicing and origination, property management and maintenance, and real estate sales and settlement services. With a management team possessing more than three decades of experience and guided by a consistent philosophy, Carrington has built the infrastructure necessary to maximize value for its clients at any stage of the business and during any market cycle.

We have a solid base of business units that are all growing. In this role you will support 16 different business lines including a national real estate brokerage company, mortgage origination, and mortgage servicing and property management. This is a high visibility position where you will have the chance to work directly with business leaders to learn about their challenges and design solutions.


Working with the Project Manager, the Sr. BSA will be responsible for engaging with the business to gather requirements, perform analysis and design implementation solutions. Will be deeply involved throughout the solution development lifecycle as the requirements subject matter expert and is expected to take personal responsibility and ownership for the requirements artifacts they produce. Will perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The successful candidate must be able to work independently with guidance on key requirements provided by business partners.


• Responsible for gathering, designing and documenting details for success
• Provide analysis, definition and direction in support of the project activities
• Act as the primary contact for technology, reporting, system integration and process related analysis
• Assist the Project Manager with scope management, change management and solution definition
• Create functional specifications for new or modified systems and processes. Recommend system improvements
• Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality of solution throughout the project
• Participate in project communications, training materials, and business procedures/documentation
• Responsible for user acceptance testing, may be responsible for management and completion of quality assurance testing
• Conceptualize and design Dashboards and reports that are representative of the business unit’s productivity


• Strong working knowledge of conducting business and data analysis with tools such as MS Access, SQL, or other professional database management system tool
• Well versed in using MS Visio, Excel and Power Point.
• Ability to thrive in a fast-paced working environment
• Demonstrated presentation and communication skills.
• Strong analytical skills.
• Ability to learn and understand all aspects of the business process, key performance drivers, and operational report metrics.
• Gain expert knowledge of the operational systems and utilization within the business process.
• Tracks requirements, provides status and ensures quality of solution throughout the project.


• Bachelor’s Degree in business, computer science, information systems or analytical techniques preferred or equivalent work experience.
• Eight (8) plus years of experience as a Business Analyst. Experience must include working independently on large and complex projects that built or enhanced production systems.
• Four (4) plus years doing business and data analysis with tools such as MS Access, SQL, or other professional database management system tool
• Mortgage, finance or realty services industry experience preferred.

Carrington Mortgage Holdings is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veterans status, physical or mental disability or any other legally protected category. CMH will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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